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Au Pair Exclusive

About us

Family business from Hoofddorp

A family business that works with heart and soul

We are based in Hoofddorp, where you are always welcome and will find a homely atmosphere. Jolanda de Heiden, her daughter Bionda Ligtvoet and her son Mitchell have meanwhile welcomed new colleagues. Whoever works with us, or is a client or au pair, knows that thanks to our family character we are involved and personal, and that we like to build connections with families that last for years.

Mother, daughter and son

Meet the team

  • Jolanda

    Jolanda

    director

    Thirty-six years ago I entered the au pair business. Alongside my job at KPN as Product Marketing Manager, I needed flexible childcare for my children. Back then it was not common to welcome an au pair into your family, and organisations like the ones you see today were hard to find. Next to my job I started an au pair company, and I still do this today, but now full time together with my daughter Bionda and my son Mitchell, under the name Au Pair Exclusive. After losing my first husband, I happily remarried Jos. I have a blended family of 8 children and now 10 grandchildren, not counting my au pair candidates. Every day I enjoy working with my team, international partners and authorities to make sure there is a good match between family and au pair.

  • Bionda

    Bionda

    Operations Manager

    After first spreading my own wings and working at a large law firm, I started my adventure at Au Pair Exclusive, “our family business”, in 2013, and I still enjoy it very much. As a child I grew up with au pairs, so I know exactly what it is like as a child to have an au pair at home. Coming home and knowing there was always someone there gave me a great sense of calm and safety! At work I am the spider in the web and always want to get the very best out of everything. Because of my perfectionism and precision, I focused a lot on the application process and all the related administration during my first years. Now, with my big heart for children and empathy for people, I love making the best match between au pairs and host families, and I am the contact person during the au pair year in the Netherlands, guiding au pairs and host families. I can also express my creativity by organising au pair outings and writing important newsletters, among other things. Of course I support my colleagues wherever needed. “Every day is different, fun and sometimes challenging, and that is addictive”, says Bionda, mother of a sweet daughter, who grew up in a big family.

  • Mitchell

    Mitchell

    IT & Immigration Coordinator

    From growing up among au pairs to digitalising our family business.

    Thanks to my childhood I speak and think fully bilingually. After a valuable career of more than ten years as a car mechanic, where I developed my eye for detail and my process-minded thinking, I officially joined our wonderful au pair agency in 2026.

    What I do in our company:

    • Process guidance: I carefully guide host families and au pairs through the complex visa and document process.
    • Innovation & AI: I improve the digitalisation and automation of Au Pair Exclusive, so our systems are ready for the future.

    My goal? To run our family business in a truly modern way, so our service stays fast and flawless, while the personal and trusted approach we are known for always comes first.

Au pair with a child

About us

AuPair Exclusive is a family business and has more than 35 years of experience placing au pairs with families. To make the au pair period as pleasant as possible for everyone involved, we pay a lot of attention to the profiles of both families and au pairs.

Discretion & safety above all

Thorough screening is the secret of our success as an agency. It forms the basis of our unique personal guidance. Our principle: discretion and safety above all, for both parties. Among other things, this means that we only place au pairs with a visa and only work with families we have a good feeling about. We make clear agreements in advance with both the au pair and the family. We stay involved at all times. Throughout the au pair period we keep in personal contact, so that together we can make it a pleasant, unforgettable and valuable time. With lots of cultural interaction.

We are proud when a family stops the au pair programme only after 15 years, and the eldest daughter calls to say she loved all the au pairs dearly, now speaks all kinds of languages, but would very much like to move into the attic room. That is not only wonderful to hear, it also tells us that we have done a good job!

A personal invitation

Would you like to meet us?

We would be happy to welcome you at our office. We will tell you all about our experience and way of working.

Get in touch with us